On this week's episode:
0:00 Mendocino Farms, Pret a Manger and emotional labor
10:00 Bill's serving style: anti pomp and circumstance
16:30 Tableside guac, what a scam that is
20:04 Some thoughts on tipping, and some insider info
26:09 Back to emotional labor for a moment
28:45 VHS was a scam too, maybe
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For your full enjoyment, links to things discussed on the podcast: