| I believe the first encounter I ever had with cash registers was
when I was four years old. My mother bought me a Fisher-Price
cash register to play with. I didn't want to be mean to my
mother, as she was very nice to me and never once beat me or said mean
things about me. But it was simply inadequate. When one
depressed the "1" key, keys 2 through 9 would follow suit. It
was as if each button was molded of a single piece of plastic.
Unsurprisingly, the buttons (or button, if you ask me) did not
yield any sort of action or stimulus apart from a rather unspectacular
"ding". What purpose could this possibly serve?
I'm reminded of Charles Babbage when he explained to his audience
the nature of his invention, the Analytical Engine, which was arguably
the first complex computing machine. A woman raised her hand and
asked, "Mr. Babbage, what if I enter the wrong numbers? What if
I push the wrong buttons? Will the machine still give the
correct answer?" Of course, Mr. Babbage chuckled and explained
to the woman that the machine relied on the quality of input by the
user to yield the "correct" output.
Was that woman still alive and well some 140 years later, in 1985?
Was she on the payroll as a consultant or product developer for
Fisher-Price? I ask this because her spirit was clearly alive
and well in the plastic-and-sticker manifestation of ill-suitability
that was the Fisher-Price cash register.
The dynamic properties of the register do not quell these
questions; they only spawn new ones. What is the purpose of the
"ding"? What message is it meant to convey, apart from "ALERT!
BE WARNED! You are pressing the button which you are pushing!" ?
Secondly, the handheld "scanner" scanned nothing. I took the
liberty of grabbing an empty box of a stereo system my parents just
bought. Its reported value was [smiley face]. I then
scooted a stool up to the kitchen counter, wriggled my way above it,
reached in a cabinet, and retrieved a can of green beans. It
also rung up as [smiley face]. "Unlikely!" I exclaimed.
"Can I grow a transistor radio from a stalk in the ground? Must
my greens by manufactured by a procession of linear smiling Chinamen?"
This is an open letter from a concerned American consumer to the
cash register developers, manufacturers, and salespeople around the
world: Take pride in your work. Mount the number keys
individually. Install safeguards to ensure that an opportunistic
individual does not walk into your client's department store, pay for
a jar of mayonnaise, and walk out (or ride off!) with a
brand-new lawnmower. Make no mistake, the system of checks and
balances is alive and well in the economics of manufacture. If
they find something suitable, do you suppose they will sit on their
thumbs and rock back and forth upon them? Of course not.
They will dial you up or write you a letter, and you will be held
accountable. This isn't a threat, it's a "heads-up".
Thank you for your time, Progressive Boink forum members.
I've just had that pot of water boiling on my stove for quite a time,
and it was high time I either pour it in my flowerpot or make some
coffee.
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