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AOL
is more like, GAY-O-L

written by Jon
originally for backwords.150m.com - february 12 - 2002

I write this in the midst of my second tour-of-duty with America Online.   I chose the term ‘tour-of-duty’ because it evokes memories of that TV show based on the Vietnam War.  I kind of imagine myself as the guy who is marching through the dense forest of the Internet, waiting for a Viet Cong to boot me off with a bullet through the neck.  Look at me – I had intended to divide this rant into a list of specific rants, and I can’t even wait until my first neatly organized header to make a reference to an infamous chapter in history.

Hey, I could have used the Holocaust as metaphor.  You got lucky.


Atrocity I: The boot

Now, if AOL were nothing more than a nice, basic ISP, this would be the only thing I could bitch about.  Alas, there is more.  But that’s a story best saved for another neat-looking header.

Since the conception of the Internet, being randomly disconnected has been the bane of users worldwide.  They occur less frequently than they used to, but more frequently than they should.  Only thing is, with most ISP’s, you are only booted or frozen when you have two web browsers, three mp3 search engines, and seven windows open at once.  AOL seems overwhelmed trying to keep itself going. 

Perhaps this is where I should introduce my theory on PC mechanics.  Much in the way that I don’t believe that cars actually need gas to run (I’ve never been in one that has died from running out), I throw computer technology in the same ‘magic’ bin that includes the television, the refrigerator, and the compact disc player.  I will probably never understand how they operate, so to preserve my sanity, I have decided that they work because of very small elves that live inside of them.  In the case of these computers, these industrious, wily little midgets run around inside of the computer, pulling levers, turning valves, and banging quaint little wooden mallets.  When they sense somebody opening up the computer, they run away, which explains why all of my computers stop working completely after I try to fix them. 

I actually was going somewhere with all this.  My theory on AOL is that whenever the program starts up, a bitter war ensues between the evil, conscious-less elves and the heroic elves who try to stop AOL from starting up.  As a result of this bedlam, levers are inadvertently switched and valves are damaged.  Leaks spring everywhere, and in an inspiring display that warms the heart, they band together as one to right their wrongs.  Meanwhile, AOL crashes like the Hindenburg tied to Sonny Bono skiing down the iceberg that’s about to collide with the Titanic.

Oh, the humanity.

The question remains: What could cause such strife among these naturally peace-loving elves?  Why do some feel the need to bring down AOL?

Read on, and understand.


Atrocity II: The Welcome Screen

I wish they would just cut the bullshit.  Including a welcome screen in the AOL experience is kind of like setting up an information kiosk in front of the gas chambers.  (There it is.  I couldn’t resist.)  You are greeted with that guy saying, “Welcome!”  It is the first of their many steps to cater to retards, as not all AOL users may be able to read ‘Welcome’ as it appears on the screen.

The screen itself strikes me as that Parade magazine that is so crappy they can only get rid of it by slipping it in with the Sunday paper.  Only they removed the only thing Parade had going for it: those WACKY one-panel comics.  (“Oh look, it’s that CRAAYYYZY Ziggy!  And look!  He’s making another clever reference to the Internet!  www.com!  ha-HAAA!!!”)

              

“Shut up and sit down, you big bald fuck.”

For those of you lucky enough not to receive a newspaper, I’m making a reference to Parade’s vast collage of mundane drivel they shovel onto the front page.   What you see below is not much different:

I guess I’ll start with the good.  The mail icon sits to the far left, and is really the only thing you should be clicking, with the exception of the minimize button.  Other features I’ll excuse are the local forecast link and the calendar feature.  I would say the same for the ‘Top News’ link, except that I wouldn’t trust the same corporation that craps out this product to give me my news.   

I thought that would never end.  Now for the fun part. 

The ineptness begins as early as the title bar.  That little heart in the corner is for storing this page in ‘My Favorite Places’ (that’s hippie-language for ‘links’ or ‘bookmarks’).  Question: Why set a link to a page that opens automatically every time you connect and NEVER GOES AWAY?!? 

That’s right.  Wondering why I said above that you should only bother with the minimize button?  That’s because the close button DOESN’T WORK.  It is there for your clicking pleasure.  Retards need stuff to click too, you know. 

The tour continues with the feature story – pop culture in its purest form.  Hey look, it’s SURVIVOR!  Now, this is one web page that’s getting voted off the island! 

Underneath the picture are various links related to the feature story.   Here, we find the link, “Who will win?”  Great!  Now I can get opinions on the outcome of a rigged TV show from AOL users even dumber than myself!  But before I vote, I’d better be sure and ‘Meet New Cast’.  Now I have the inside scoop.  Wheee!!! 

The main feature is accompanied by several lesser features, such as the latest in America’s war on terror.  I can already see the chat rooms:

NSYNCgurl4LYFE:  OMG look at the welcome screen theyre still talking about the terrorists!
OTownisKEWL_01:
  NK?  that was so 3 weeks ago get over it hey type 111 if you think o-town is kewl!

O-Town?  They should call them BLOW-Town.  Because they SUCK.

No welcome screen is complete without a survey.  On this particular welcome screen we are asked, “What kind of driver are you?”  I clicked on the link and was asked questions I hadn’t really considered before to affect my overall driving performance.  Questions such as:

 “Do you find yourself asleep at the wheel often?”
and
“Have you been in three or more car accidents in the last year?”

Along with the notable absence of the witty one-panel comic strip, the welcome screen differs from Parade magazine in that it can actually get away with putting an advertisement on the front page.  Inside Parade you’ll find Tommy the Littlest Sailor, Sally the Littlest Lady, Richard the Littlest Crack-Whore, and other adorable ceramic dolls for throwing off bridges into car windshields.  But something (probably their moral standards) prevents them from bringing them to the cover.  AOL evidently has no such moral standards to hold them back, as they shamelessly try to pass off an ad as a ‘news feature’.  “This just in: Buy the Oldsmobile Bravada!  Might as well, your financial reasoning is already shot to hell!   Look at you!  You’re paying $21.95 a month for an advertising scheme!”

Last but not least, our eyes rest upon the thoroughly useless ‘local’ section.  Today’s feature:  “Pro Football Field Reviews in the Stadium Guide.”  My beloved Louisville, KY has labored for years to bring an NBA franchise here, and we lost out on getting the VANCOUVER GRIZZLIES.  They wanted to go to Memphis, Tennessee  instead.  Memphis IS ALREADY GETTING a basketball team.  It’s all true.

That said, is it really appropriate to rub in our lack of athletics by showing us stadiums from other, less inept cities?  If it’s a joke, I ain’t laughin’.  And neither are the elves. 


Atrocity III:   The Alliance of Evil

I feel rather stupid at this point.  You have read neatly-organized header after neatly-organized header filled with nothing but slurs and diatribes aimed at America Online.  However, you have likely deduced that I am, indeed, a subscriber to AOL. 

Well, here’s the deal.  A few months ago, I received a brand-new Gateway computer as a graduation present.  I got the special deal:  premium speakers, premium software package…and one year of free AOL.  I use the term ‘free’ loosely: although it doesn’t actually cost any money, it does charge a ‘sanity tax’.

I didn’t choose AOL; it was a gift.  Yet I should have known what I was stepping into.  You see, my first Internet experience was one with AOL.  Many years ago, I saw all my friends using the Internet, and I finally talked my parents into letting me install this ’10 Hours Free’ disk.   I set it up, and started the connection process for the first time.  Then, I waited.

45 minutes later, I gave up.  All told, we probably used the service for about a month, and I’m sure I didn’t successfully get online more than once or twice.

I can’t say for sure what sort of backwards logic I was employing when I decided to fire up the ol’ America Online once again.  I guess I thought that as long as it was free, it couldn’t be too bad.  

I suppose at least some good came out of my decision to use it.  Had I not done so, I would not be able to transmit this message, this distress signal.  The world would remain oblivious to the subtle, yet elaborate network spreading around it.

Gateway is one of many PC manufacturers and dealers that offers free AOL.   Every day, thousands more PC-buying souls are led to a life of online handicap.  They fall into the same trap I did.  Before long, every Internet user will be a subject to the infamous Steve Case.

Steve Case?  More like Steve…NUT-case!

They will soon own the Internet, and their recent acquisition of Time Warner (the most powerful media corporation in the world) will soon leave pirated AM radio as the only media outlet representing Free America.  And they laughed at you when you built that Y2K bomb shelter in your backyard.   


Atrocity IV: Those damn commercials

You’ve seen them.  They manage to fit about 35 testimonials to AOL in about 30 seconds.  The users recommending the product are given about .7 seconds of air time, and on top of that, the cameraman is using that gay little ‘handheld camcorder’ technique that makes it even more difficult to make out their faces.  The general structure of an AOL commercial is as follows:

Shadowy narrator:  Millions love AOL!
Teenage girl:  AOL is great!

Other teenage girl: She is ALWAYS online!  We love to chat!
  <‘Chat’ chime sounds.>

Hapless middle-aged father:  AOL’s parental control is very important.

Twentysomething ethnic woman: I love it when I get mail!
Ominous-sounding voice:  You’ve got mail!

 <A few more clips of people hugging, and handheld camcorders giving shaky close-ups of computer screens with AOL on them.>

Nondescript guy:  It’s so easy to use.  It’s great!

Shadowy narrator:  America Online.   So easy to use, no wonder it’s number one!  Sign up today!

Their strategy is obviously to promote the product by using the tired old ‘bringing people together’ theme.  I see enough of that shit already.  How ‘bout some good old-fashioned hatred and bigotry?  It’s been way too long since I’ve seen any of that.

We see these commercials a lot already.  I fear that they will take up more and more of our airwave space until there is nothing on any channel but AOL commercials.  Sales of TV sets will plummet, and demand for telescreens will increase sharply.   I fear that before long, you will see my face on one of these telescreens, confessing my crimes.  “I am responsible for incorrect and hateful literature against Big Brother,” I will say, and then you will see nothing but “BIG BROTHER IS WATCHING YOU” and a portrait of a stoic, determined Steve Case.  It will come sooner than you think.  If there is any hope, it lies in the elves.

Double-plus unencouraging.


- Jon
Jon@progressiveboink.com
AIM: Boiskov

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